Head crashes, motor seizures, fire and water damage — recovered in a controlled cleanroom.
Physical failures — clicking heads, seized motors, degraded platters, water or fire damage — require opening the drive. That must happen in a controlled cleanroom environment with donor parts and specialist tooling, or the data is lost for good.
We transplant head stacks, swap platters, and image failing media sector by sector, prioritising the most important data first while the drive still responds.
A clicking or buzzing drive should be powered off immediately — every additional second of operation can destroy recoverable data.