Last updated: 3 September 2026
1. Introduction
Pynek Technologies Private Limited (“Pynek”, “we”, “us” or “our”) respects your privacy. This policy explains what personal data we collect through our website at pynek.com, why we collect it, how we use and protect it, and the rights available to you.
It covers this website only. Personal data we process while delivering a paid engagement — for example, data encountered during a forensic investigation or a data recovery case — is governed by the written agreement for that engagement, under which we act on your instructions.
2. Who is responsible for your data
For personal data collected through this website, Pynek Technologies Private Limited is the data fiduciary (controller).
- Registered address: 507, 5th Floor, 4-68, MN Reddy Complex, Vikas Nagar, Krishna Nagar, Dilshuknagar, Hyderabad, Telangana – 500060, India
- E-mail: contact@pynek.com
- Telephone: +91 81858 02575
3. What personal data we collect
Information you give us
- Contact form: your name, e-mail address, telephone number (optional), the service you are interested in (optional), your message, and the fact that you accepted our terms and conditions.
- Newsletter subscription: your name, e-mail address and mobile number.
- Direct contact: anything you choose to tell us if you e-mail or telephone us.
Information collected automatically
- Form security data: a risk score returned by Google reCAPTCHA for each form submission, and your IP address as part of that verification.
- Usage data: pages visited, approximate location, device and browser type, referring source, and interaction events, collected through Google Analytics.
- Server logs: our hosting provider records standard web-server logs, which may include IP addresses and request details.
We do not ask for, and request that you do not send us through this website, sensitive personal data such as financial account details, government identifiers, health information, credentials, or evidence files relating to an investigation.
4. How we collect it
We collect personal data directly from you when you complete a form or contact us, and automatically through the analytics and security tools described in this policy. We do not buy personal data from third parties, and we do not run advertising trackers on this website.
5. Why we use it, and our lawful basis
Under India’s Digital Personal Data Protection Act, 2023, we process your personal data on the basis of the consent you give when you submit a form, and where processing is necessary for the legitimate purposes permitted by that Act.
- To respond to your enquiry and discuss the services, products or trainings you asked about — based on your consent when submitting the contact form.
- To send you our newsletter — based on your consent when subscribing, which you can withdraw at any time.
- To keep a record of consent, including your acceptance of our terms and conditions, so we can demonstrate the basis on which we contacted you.
- To protect our forms from spam and automated abuse, using reCAPTCHA risk scoring.
- To understand and improve the website, using aggregate analytics.
- To meet legal, regulatory or accounting obligations, and to establish or defend legal claims where necessary.
We do not sell your personal data, and we do not use it for automated decision-making that produces legal or similarly significant effects.
6. Cookies, analytics and reCAPTCHA
This website does not set cookies of its own for advertising or profiling. Cookies and similar technologies are set by the following third-party services:
Most browsers let you block or delete cookies through their settings. Blocking them may affect how parts of the website function.
7. Who we share data with
We do not sell, rent or trade your personal data. We share it only in these circumstances:
- Service providers who help us operate the website — our web hosting provider, which stores the database and e-mail, and Google for the analytics and reCAPTCHA services described above.
- Professional advisers such as auditors or legal advisers, where necessary and under a duty of confidentiality.
- Authorities, where disclosure is required by law, court order, or a lawful request from a government agency.
- A successor entity, in the event of a reorganisation, merger or transfer of business, subject to this policy.
Where a vendor whose product you enquire about needs your details to respond to a quotation request, we will tell you before passing them on.
8. How long we keep it
- Contact enquiries: retained for up to three years from our last interaction with you, so we can maintain continuity of correspondence, unless you ask us to erase them sooner.
- Newsletter subscriptions: retained until you unsubscribe or withdraw consent, after which we remove your details.
- Analytics data: retained according to the retention period configured in Google Analytics.
- Records required by law: retained for the period the relevant law requires.
When personal data is no longer needed for the purpose it was collected for, and no legal requirement to retain it applies, we delete it.
9. How we protect it
Our website is served over HTTPS. Form submissions are validated on the server and written to the database using parameterised queries, and access to the database and hosting account is restricted to authorised personnel using individual credentials.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a personal data breach occurs that is likely to affect you, we will notify you and the Data Protection Board of India as required by law.
10. Your rights
Subject to applicable law, you have the right to:
- Access a summary of the personal data we hold about you and how we process it;
- Correct inaccurate or incomplete data, and update it;
- Erase your personal data where it is no longer needed for the purpose it was collected for;
- Withdraw consent at any time, with effect for the future — for example by unsubscribing from the newsletter;
- Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity; and
- Complain to us, and thereafter to the Data Protection Board of India.
To exercise any of these rights, e-mail contact@pynek.com. We may ask for information to verify your identity before acting, and we will respond within the timeframe required by applicable law.
11. Grievance redressal
If you are not satisfied with how we have handled your personal data or a request relating to it, please contact our Grievance Officer:
- Grievance Officer, Pynek Technologies Private Limited
- E-mail: contact@pynek.com (please write “Privacy grievance” in the subject line)
- Address: 507, 5th Floor, 4-68, MN Reddy Complex, Vikas Nagar, Krishna Nagar, Dilshuknagar, Hyderabad, Telangana – 500060, India
We will acknowledge your grievance and respond within the period prescribed under applicable Indian law. If the matter remains unresolved, you may escalate it to the Data Protection Board of India.
12. Children
This website is intended for business users and is not directed at children. We do not knowingly collect personal data of a child (under 18 years of age in India) through this website. If you believe a child has provided us with personal data, contact us and we will delete it.
13. Transfers outside India
Some of the service providers we use, including Google, may process data on servers located outside India. Where that happens, the transfer is made in accordance with applicable Indian law and subject to the provider’s own safeguards.
14. Changes to this policy
We may update this policy to reflect changes in our practices or in applicable law. The version published on this page is the one in force, and the “last updated” date above shows when it last changed. Where a change is significant, we will take reasonable steps to bring it to your attention.
For any question about this policy or about how we handle personal data, e-mail contact@pynek.com, call +91 81858 02575, or write to Pynek Technologies Private Limited, 507, 5th Floor, 4-68, MN Reddy Complex, Vikas Nagar, Krishna Nagar, Dilshuknagar, Hyderabad, Telangana – 500060, India.
